Wal-Mart India's Raj Jain on Modernizing Supply Chains

Wal-Mart, the world's largest retailer, finds itself in a curious situation in India. Barred by government restrictions, it cannot directly operate as a retailer. As a result, the company's strategy has been to develop what Raj Jain, Wal-Mart India's president, calls a business-to-business wholesale cash-and-carry operation. In addition, Wal-Mart India is playing a leading role in helping develop modern supply chains in India. In an interview with India Knowledge@Wharton at the recent U.S. India Business Council meeting in Washington, D.C., Jain spoke about Wal-Mart's operations and strategy in India.