As I am a result oriented and having more bandwidth along with the capability to start new business unit/practice and operate as a profit centre,looking for Senior Assignment in IT sector in the areas as listed below to leverage my 24+ yrs exp./skills spread across multiple technologies and domains with 6 Sigma Black Belt and Global Business Leadership certifications etc.
1.Project/Program/Delivery Management
2.Product Development
3.Operation Management
4.Competency Development
5.Business Process Re-engineering(BPR)
6.Six Sigma Consulting
7.IT Portfolio Rationalization Consulting
8.COE Design & Implemetation
9.EDP/MIS Management
10.IT Head
October 18th, 2010
Position Regarding: General Manager
Dear Hiring Executives,
As a hotel hospitality professional, focused on positioning myself with the market leader, I am very interested in being a part of your dynamic team. With my proven track record, I am confident that I can be a major asset and benefit to your company ensuring a fresh prospective, enhancing your operations resulting in increased revenues and profitability.
I am a Corporate Director of Food & Beverage with a background as a Red Seal Executive Chef. I bring 20 plus years of International experience with Lalit hotels and Plaza Royale Oriental and other market leading chains. My experience would ensure and reinforce your directives with cost effective solutions and maintaining a competitive advantage over the competition.
I am an enthusiastic, strong believer and practice, Tipping Point Leadership, Value Innovation resulting in where I developing a structured step by step path for the company to progress and compete with the masses of new International hotels entering the market. I was instrumental in developing new products and services improving the image and perception of these hotels. I am most proud of that I developed and taught mini MBA Management programs throughout the chain, resulting in a 95% excellent rating amongst the management teams. This translated in inspiring a voluntary cooperation leading to trust, commitment and increased productivity throughout the company. Adding in my passion and addressing the hurdles is paramount.
I have taken the liberty to attach my resume for your review outlying my profile, achievements, managerial style and work ethic. I would appreciate the opportunity to meet with you personally and to discuss these opportunities at your convenience.
Sincerely and best regards,
Hotel Executive Corporate Management General Manager
Experienced and highly motivated International 5 Star Hotel Management Professional, with strengths in food and beverage, cultivates customer’s service & quality with brand management. I am extremely passionate and committed to training and development. I facilitate people’s professional development to exceed their full potential with my results orientated training / mentoring and problem solving skills. I drive hotel performance and I have directed successful properties in establishing quality and innovative systems leading to increased revenues.
Key Accomplishments
20+ Years of Deluxe 5 Star International Hotels in North America and Asia.
Passionate and committed to training and development of employees.
Winner of the ITT Sheraton’s Harold S. Geneen Award for “Individual Achievement”.
Competed and won 6 medals in International Food Competitions.
Experience
Corporate Head of Food & Beverage, Lalit Hotels, based in New Delhi, India. 09-10
Implemented and upgraded throughout the corporate hotels F&B, Standardization / Consistency, Systems, Training & Development, F&B Marketing Canvas / Branding and Value Innovation. With directives listed above, I managed and maintained the level of 18% food cost and 18% beverage cost consistently throughout the company with the lowest percentage of net revenues of any major International hotel chain in the world.
Director of Food & Beverage, Plaza Royale Orientale, Shanghai, China. 07-08
Opened a 523 with 6 outlets and the first “Royale” brand within Howard Johnson’s Upper 5 star brand. I over saw 300 employees and responsible for all aspects to the pre-opening regarding managing, marketing, advertising, restaurant concepts / design, and financial aspects within the F&B department. I was responsible for the complete purchase of all FF&E and produced a consistent 65% F&B revenue vs. 35% room’s revenue utilizing my F&B sales teams.
Career Progression
General Manager, Atlantis Resort & Spa, Koh Samui, Thailand 06-07
Executive Chef, Amari Hotels, Koh Chang, Thailand. 05-06
Executive Chef, Presidential Plaza Hotel, Beijing, China. 03-05
Executive Chef & Interim Director of F&B, Serena Hotel, Islamabad, Pakistan.2000-03
Executive Chef, Grand Formosa Regent Hotel, Taichung, Taiwan 2009
Previously With: Four Seasons, Hilton, Sheraton and Marriott
Opened 8 hotels and proud to be a part of the pre-opening management teams.
Key Skills
Analyses and Drive the Business
Corporate hotel experience managing all aspects attaining to F&B within 7 hotels and 10 more in the due to open generating over $USD 15 million and over 2000 F&B employees.
Pro-active and superb organizational and technical skills and a driver of value innovation resulting in a productive positive working environment.
Monitoring, mentoring and maintaining high levels of service / quality standards in multi unit outlets and hotels resulted in a more competent work force with low turnover.
Conducting and upgrading specific and detailed inspection of properties, performance and monitoring them with task deadlines ensured improvements within a specific time frame.
Generate Revenues
Developed a specific step by step marketing canvas for a hotel chain to improve and enhance their competiveness within their market segment enabling them to remain competitive within an increasingly International hotel market
Implemented F&B sale teams to promote and increase revenues delivering consistent 65% F&B revenue vs. 35% Rooms revenue.
Maximized guest satisfaction systems and increased the GSI by over 38% and maintained the lowest corporate F&B revenues with a 18% food cost and 18% beverage cost.
Developed hotel products to increase hotel branding and value perception resulting in additional revenues and brand value perception.
Teach Train and Development
Successfully opened 8 hotels and proud to be a part of the management opening teams resulting in a more effective, time efficient pre-opening.
Have developed and taught over 100 MBA style Management Courses, Kitchen Apprenticeship Programs, Executive Sales Courses together with various SOP’s, P&P’s Job Descriptions and taught them throughout the properties that I have participated in resulting in motivated competent supervisors and managers.
Education and Languages
Bond University, Australia – Business Administration.
SAIT, Calgary, AB, Canada -Teaching / Instructor Certificate.
NAIT, Edmonton, AB, Canada - Chef’s Red Seal Certificate.
W.P. Wagner High School, Edmonton, AB, Canada.
Excellent English Skills / Above Average in German, Spanish, Indonesian, Thai.
Hobbies and Interests
All sports especially ice hockey, football, swimming, YMCA member.
Motorcycle touring throughout Canada and USA, on 3 occasions.
Investigative Reporter and Columnist with columns published.
Sources of Contact
Skype
Linkedin
Facebook
Yahoo Messenger
MSN
I am a professional who has worked and proved successful in variety of business Circumstances and able to lead and enthuse people to deliver the expected output.
Looking for suitable opportunity suiting my profile and experience.